Privacy policy

This privacy policy applies between you, the User of this Website and Atyla Ship Foundation, the owner and provider of this Website. We take the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

How we gather information

Your personal information is gathered when you book online or make any kind of inquiry through our website. Once you have booked additional information is gathered for insurance and training purposes.

Financial information is only gathered when a reservation is made, and this information is held securely by our merchant provider, Redsys.

Your privacy is important to us, therefore the data that you provide will be used only for the purposes intended.

We will adequately protect your personal data, taking the necessary measures to prevent loss, alteration or unauthorized access by third parties that may be used for purposes other than those requested by you. You have the right to access the file and to correct your data, cancel or object to be treated. To exercise your rights you should address Atyla Ship Foundation, Ramón de la Sota Kaia 1, 48011 Bilbao, Spain, or send an email with your request to atyla@atylaship.com

What information do we collect?

Our website uses several different forms that our customers can use to request information, products, and services. Through these forms, we collect the visitors’ contact information (like e-mail addresses and phone numbers).

What we do with the information

Your information will only be used for the purpose for which it is intended.

We will never sell, distribute or give out your personal details to any third-party, organisation or individual outside of our organisation unless legally obliged to do so.

Your rights

You have the right to request a copy of the information that we hold about you. You may do this at any time by post or email.

Email Correspondence and Direct Marketing

When a reservation is made or altered we will send you a confirmation letter by email. It is vital that our customers receive full booking information ahead of their experience with us and therefore by making a reservation with us all customers are agreeing to this information being sent.
You will never be added to any marketing campaign without your consent.
You will be sent a thank you email after your experience with us, as well as a request for a review or feedback from ourselves.

We may also from time to time send information about further voyages or special offers. You may unsubscribe from these at any time.

Emails will be sent to those who have signed up to our email list via our website, but you can unsubscribe at any time via the unsubscribe link that those emails contain.

Photographs and Videos

We reserve the right to use video and photos of any individuals taken on our ship and/or from our ship on our website and on printed promotional materials.

Participants can choose to opt-out from appearing in these photographs and videos when filling out their embarkation form.

Google analytics

We collect data using Google Analytics. This data is gathered from cookies on our website. We use them to analyse our visitor’s demographics.

Whilst we collect this information, no individual data (such as name or IP address) are collected. We cannot trace an individual or computer, we only gather generic data.

If you wish to opt-out of this anonymous data gathering, please disable cookies on your internet browser.

Third party websites and companies

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing and may have their own privacy policies and terms and conditions.